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Vineyardsoft Corporation is pleased to announce the certification of KnowledgeSync for ACT! by Sage -- version 7 -- from Sage Software.

As an approved add-on to the ACT! solution, KnowledgeSync will now be featured in the following ways:

-- On the ACT! Add-On website & "Add-On Store"
-- In the ACT! Add-On catalogue that is shipped with every ACT! purchase

It is important to note that the version of KnowledgeSync that is certified for use with ACT! is version 6.2 (or above). This version of KnowledgeSync has been modified to prevent ACT! users from using KnowledgeSync to write data back into the ACT! database through direct SQL Statement execution.

(This enhancement does not affect KnowledgeSync's ability to write information back into any other application databases, nor does it affect KnowledgeSync's ability to take information out of the ACT! database and write that data back into one or more other non-ACT! application databases.)

Because KnowledgeSync uses ODBC to read information from an application database, any ACT! clients wishing to use KnowledgeSync must purchase either the "ACT! Reader Utility" or the "SA Password Utility" from Sage Software before using the KnowledgeSync application.

Most mid-size ACT! clients will find the One-Connection, KnowledgeSync Alerts plus Reports license to be the best and most cost-effective fit for their ACT! monitoring and alerting needs. This license type allows an ACT! client to monitor their database for any conditions that are critical to their organization (including identifying when someone has changed the value of one or more fields in the ACT! database), send alerts via all of KnowledgeSync's methods (including web browser), and trigger the generation and delivery of Forms, Documents, and Reports (using Crystal Reports).

This license type will also allow ACT! clients to automate the production and delivery of their Crystal Reports so that reports can be auto-generated on a periodic schedule and emailed, faxed, FTP'd, or web published to an unlimited number of recipients.

Note that if an ACT! client wishes to monitor incoming email messages and/or monitor data in other business applications they may be using, they can purchase additional KnowledgeSync "connections" for this purpose. (And don't forget that they can configure KnowledgeSync to identify conditions between their ACT! data and data in any other business applications.)

KnowledgeSync includes a very comprehensive EventPak for ACT! consisting of over 50 pre-configured events, including a large number of events that monitor the status of sales opportunities in the pipeline.

If you have any questions about KnowledgeSync for ACT!, please contact Tricia Cate at cate@vineyardsoft.com or at 800-850-8055, extension 123.

"All parties involved know exactly what is going on with each client the moment an activity takes place. KnowledgeSync makes our job easier and it makes us look great."

Luisa Alejandra Shah
Gibraltar Bank

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